I have attempted reserving flights from Charlotte ,NC to Tobago. I am not able to ebook these flight on yours or US Airs websites,having said that I am able to ebook them on Expedia and Travelocity. I didn’t need to e book these that has a next get together.
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I am sixty two yrs outdated, and was on the flight from Orange County, Ca to Jacksonville, NC. All went perfectly right until I arrived at Charlotte,NC. Mainly because I had wheel chair support I had been helped normally I feel I would not have already been. Just after two flight have been cancelled on that evening I wasn’t actually confident what I might do. But due to the kindness of the staff they wheeled me to buyer service each occasions, And eventually upon receiving the information that Yet another flight wouldn't be scheduled till the early morning from the third they manufactured positive I'd a motel paid for by american airlines which I very much appreciated. Getting on your own was slightly scary, but I manufactured it via, and managed for getting back again for the airport at 5:30 the subsequent morning. And all over again this flight was cancelled too. At this point I arranged to just go to another town. Upon having on that flight there was a electrical fireplace while in the cabin from the plane, and right after becoming in the air for approximately 10 minutes it absolutely was turned around and we have been taken from the plane in the hurry.
After i received towards the complimentary resort that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights that were offered on USAIR. She explained to me there were no open seats on any on the early USAIR flights. I was on the internet and could see that there were available flights. I essentially booked a flight to confirm it to her.
Remember to Observe, [American Airways does reserve the best to request delivery data for travellers underneath the age of two several years].
Right up until I'd the chance to get Tracy Paul over the cell phone I could recognize her and he or she was pretty very well
Question if any person reads this but AA is definitely the worst airline on the planet. Didn’t fly them for years resulting from interior issues.
This exercise is not just one American Airways need to carry on to apply as is dehumanizing and down correct inconsiderate of paying customers. This knowledge has totally left a foul style in my mouth and it took away from The good vacation I recently professional .
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I am sorry to declare that our practical experience for the AA counter in Newark was below stellar – Of the two buyer service reps for the counter aiding passengers checking in, just one focused her the perfect time to ONLY First Class travellers, and the opposite lady appeared to do as minimal as possible – as well occupied stressing about what Absolutely everyone else was performing – all other than what she may very well be performing! As the line grew for a longer period, the considerably less fascinated she grew to become, and her attitude was horrific – It took us fewer the perfect time to get for the Airport than it did standing in line to check in! (around one hour with only 4 folks before us). By the point we stepped up for the counter – a completely new representative received on board – we had to “relaxed ourselves down†– you can picture how the other forty or so people today began to sense guiding us! As you constantly attempt to inform us, you “care†in regards to the passenger, and this unique could use a certain amount of attitude adjustment – or uncover her another position!
I'm really upset with this service from American Airlines. We experienced prepared a holiday that we considered would begin by experiencing exceptional service from American.
March twenty five I flew from Austin to Ft Myers having a plane transform In Charlotte. When booking my flight I requested wheelchair support. Needed to hunt 1 up in Austin. Was company website taken to gate 2hours in advance but was assured there can be assistance for boarding. Gate was adjusted without having a person at he desk could obtain no aid, and with wonderful difficulty proceeded to new gate. Again no aid in boarding.
You should consider this so other travellers gained’t contain the very same expertise…..I would love a reply from You furthermore may..
New flight from Austin to Ft Myers on which I'd requested wheelchair assistance didn't give any jetway guidance and Unquestionably almost nothing in Ft Myers from plane to baggage claim and NOONE to ask.